An accident story

Friday, 5:42 p.m.

Almost there. Then it happens.

A minor rear-end collision abroad. No paper form and no common language.

No accountNo fees

Two drivers. Many questions.

No one is injured. The vehicles are safe. Still, the pressure rises: Who records which information? How do the parties communicate? What does the insurer need?

No accident statementLanguage barrierUnclear next steps
Current Accident Tool home screen
The report can be started directly. Anyone who wants to learn the process first can use the clearly marked practice mode without sending anything.

The app provides the structure.

Damage type, safety, police, accident location and then the parties involved follow in a clear sequence. Collisions with people are a separate case. If anyone is injured, the app tells users that the police must be called.

  • damage types that match the recorded coverage
  • parking damage on liability cover
  • weather and light at the actual time of the accident
Damage type selection
Recording accident location and time

Everyone in their own language.

A language is selected for each party involved. Shared questions appear to that person in their language. Remarks can be translated for other recipients. A total of 14 languages are available.

Driver view with German as the party language

Party language

Fault question in German and French

Deutsch ↔ Français

Selection of the 14 languages

14 languages

More than just a form.

The claim can include drivers, injured occupants and witnesses. It also records the official accident circumstances, point of first impact, damage photos, remarks and the signature. Driving licence data can be read from an MRZ or QR code where the licence carries it.

PeopleVehiclesWitnessesInsurancePhotosCircumstancesPoint of first impactSignature
Damage photos in the current app
Summary before signature

Find the right repair shop.

The app shows repair shops by distance. Shops preferred by the insurer are marked. Other shops are also listed whether or not they have a contract with the insurer. Search finds name, street, town and postcode.

Repair shops by distance
Distance-ordered list with search and marking for preferred shops.

Confirm. Hand over. Distribute.

The app does not send emails itself. After confirmation, it hands the claim to the server. The server creates the PDF in the language of each recipient and distributes it. The confirmation step states that the personal data are deleted once all parties have received the report.

View data protection details →
Confirmation before submission
Before submission, the app clearly explains what happens to the report and the personal data.

The actual generated document remains available.

The PDF generated by the server returns to the app and is stored on the device. A completed report can be shared from the archive as a PDF together with the Mistra XML. The archive also shows which parties could not be reached by email.

PDF in archiveMistra XMLDelivery status2,008 insurers47 countriesGreen Card
Archive with completed reports
Country selection for international claims

Accident Tool by WEBish

The accident is documented. The journey can continue.

Experience the solution in a personal demo or discuss a concrete pilot with us.