Insurers · Brokers · Fleets

Better claims reports.
Less work at intake.

Accident Tool connects on-site accident recording with your claims process. Policyholders capture information, photos and signatures through a guided app or browser flow. Receive a readable report by email or structured data through the partner interface – a foundation for fewer follow-up questions and a faster start to processing.

Two people document vehicle damage using their smartphones.
Insurers · Brokers · Fleets
29input languages
47countries in the insurer directory
≈ 2 950insurers, approximately
> 2 800Green Card representative entries

What improves for your insurance business.

01

Structured recording

Collisions, glass, hail, theft and other damage: photos, sketches, impact points and signatures provide a better basis for assessment.

02

Less retyping

Reusable profiles, document scanning and QR exchange can reduce repeated entry and transcription errors.

03

Across language barriers

29 recording languages, a PDF in the recipient language and delivery to the Green Card representative in the country of the accident.

04

Keep customers informed

An archived report copy plus a claim number and party-specific status from connected insurers can reduce status enquiries.

05

Make your partner network visible

Workshop and glass repair searches highlight insurance partners. Dedicated partner links and fleet QR codes simplify access.

One connected process. Even without the other party having the app.

Original views with training and example data. The app views shown are in German; the app supports 29 languages.

Cross-border cases need the right recipient.

Around 2,950 insurers in 47 countries and over 2,800 additional Green Card representative entries support international routing. Representative data is maintained through ongoing automated research, cross-checking and updates. This can reduce manual searches, returned reports and forwarding. The two directory figures count different types of entries.

Start without a subscription. Connect in stages.

Begin with PDF reports in your existing email inbox. A partner interface with a collection list supports transfer to your system; status updates provide the return channel. Data mapping, error handling and operational responsibilities are agreed together. Integration, customisation and operating scope and costs are agreed separately.

1. Test with practice reports

First, check the connection in test mode with practice reports.

2. Deliver in parallel

Then interface and email delivery run in parallel.

3. Switch to the interface

After the parallel phase, reports are provided only through the partner interface.

The insurer decides on assessment, coverage and settlement. An available damage category is not confirmation of coverage. Branding, custom information tiles and additional systems are planned individually; a native Android app is not a guaranteed standard feature.

Features in detail

Expand each topic to explore the main features. The full product brochure adds details, app screens and practical examples.

Everything needed for a complete claim record.

Everything needed for a complete claim record.

Recording

  • Guided accident and claim recording
  • Personal, vehicle and insurance data
  • Multiple parties, objects and animals
  • Pedestrian collision as a separate case
  • Witnesses and injured occupants
  • Parking damage by an unknown person, including liability coverage where offered
  • Accident circumstances and point of first impact
  • Location, time, weather and light conditions
  • Photos, sketch, remarks and signature
  • Driving licence number, category and validity dates

Sharing & Archive

  • Confirmation step before submission
  • Server creates the report in each recipient’s language
  • Generated PDF returns to the device
  • Archive with PDF, delivery overview and your own copy
  • Receive the report copy at the scene by QR code
  • Connected insurers’ status updates for each party
  • Optional notification of new updates
  • Share PDF and Mistra XML from the archive
  • Archive shows parties that could not be reached
  • QR code data exchange between parties

Languages & Support

  • 29 languages for damage recording
  • Each party can use their own language
  • Shared questions in each party’s language
  • Remarks are translated on the device for recipients
  • Practice mode without sending to third parties
  • App Clip and browser form for the other party
  • iPhone, iPad and browser reporting
  • Green Card claims representatives and guarantee funds
  • Broker can be selected instead of an insurer

Partners & Business solutions

  • Around 2,950 insurers in 47 countries in the directory
  • Repair shops sorted by distance
  • Insurer-preferred shops marked
  • Search by name, street, town and postcode
  • Branding and custom information content
  • QR codes for fleet, rental and company vehicles
  • Partner interface with a report collection list
  • Custom integrations can be developed
  • Status interface for claim number and processing status
  • Partner link per insurer and fleet QR code
From the accident scene to the report in the archive.

From the accident scene to the report in the archive.

The app records and checks the claim. Only after confirmation are the data handed to the server. There, the PDF report is created in the appropriate language for each recipient and distributed. The actual generated PDF is returned and stored on the device.

01

Record

People, vehicles, witnesses, location, photos, circumstances, point of first impact and signatures are recorded in a guided process.

02

Review

The details are summarised before completion and confirmed by the user.

03

Hand over to the server

The app hands the data to the server. It does not send the report itself by email.

04

Generate & archive

The server creates and distributes the recipient PDFs. The generated PDF returns and remains available in the app archive.

29languages for claim recording
Around 2,950insurers from 47 countries in the Europe-wide directory
PDF + XMLreport and structured Mistra data for downstream processing

Time reference

Weather and light at the time of the accident

Weather and lighting are added automatically for the actual accident time, even if the report is written hours later. The map location resolves to an address. Conditions are also considered when recording days later. They go to the insurance interface and Mistra, not the PDF.

Driving licence

Scan an ID instead of typing

The camera reads surname, first name, birth date and document number from the machine-readable zone of a driving licence or ID card. This works for profile, policyholder and driver, including the other party. Licence categories have individual validity periods. Number, category and validity dates can also be read by QR code if carried by the licence.

Multilingual

Each party in their own language

The language is selected for each party. Shared questions are shown to that person in their language; remarks can be translated for recipients.

Archive

The PDF that was actually sent

The PDF generated by the server returns to the device. This keeps exactly the document used in the downstream process available.

Partners

Repair shops by distance

Workshops and glass repair businesses within 100 km appear by distance, including across borders. Insurance partners are marked; drivers choose freely. Name search also finds more distant businesses. Search by name, street, town and postcode remains available.

For organisations

Expandable for your organisation.

Partner link, claim catalogue and delivery mode are tailored to use. The partner interface supplies reports; the status interface brings insurer responses into the app. Branding, information tiles, partner selection and further integrations are planned and developed for the specific use and existing processes.

The other party joins in. Even without the app.

The other party joins in. Even without the app.

Two QR codes for two tasks: first exchange data, then receive your own report copy.

1. Enter data in parallel

The other party scans the invitation. On iPhone, App Clip opens without App Store installation or an account. On other devices, the same link opens the browser form. Meanwhile, the person reporting records location, photos and sketch.

2. Scan the exchange code

Vehicle with insurer, policyholder and driver with driving licence appear as a QR code. The person reporting imports them with “Read QR code”. Form data is not exchanged through a server.

3. Receive the copy at the scene

After submission, each party has a handover card. For up to two hours, the other party can import their copy once by QR code into the app or App Clip. The copy is read-only.

How App Clip and browser differ

The other-party form also works in a browser. Receiving the report copy requires an iPhone with the app or App Clip. The Clip does not create reports or send anything to insurers.

Report submitted. Stay informed.

Report submitted. Stay informed.

The platform creates the PDF in each recipient’s language. For accidents abroad, it goes to the insurer’s Green Card representative in the accident country.

A copy in your own archive

The finished PDF returns to the archive. An App Clip copy moves into the archive as read-only after app installation. It remains available after deletion of the server content.

Status for each party

Connected insurers report receipt, claim number and processing status. A blue dot marks unread updates. Each party sees only their own messages.

Notifications on request

The app asks permission to notify you when the insurer responds. The lock screen only says there is news. App Clip sends no notifications; the app is required.

More coverage for cross-border claims.

More coverage for cross-border claims.

The current version significantly expands insurer data, Green Card cases and structured downstream processing.

Europe-wide directory

Around 2,950 insurers in 47 countries

The directory contains around 2,950 insurers from 47 countries, Green Card representatives, brokers and claims handlers. Selection follows the registration country. Missing insurers can be entered manually.

Green Card

Claims representatives and guarantee funds

For foreign and unidentified vehicles, the relevant claims representatives and guarantee funds can be taken into account.

Structured downstream processing

Insurer interface and Mistra

The submission includes, among other things, circumstances as codes, point of first impact, repair shop, estimated amount, occupants, witnesses, policy number and Green Card number. PDF and Mistra XML can be shared from the archive.

Clear deadlines. Your copy stays.

Clear deadlines. Your copy stays.

Report personal data is stored encrypted on the server and deleted after 30 days. The PDF returns to the app and is saved in the device archive. Reports on the device remain available. WEBish keeps no permanent personal accident dossier.

30 days on the server

The platform creates and delivers reports. Personal report content is deleted from the server after 30 days.

Seven days for practice

Practice mode is marked on every screen. Practice reports go only to their creator and are completely deleted after seven days.

The profile stays on the device

People, vehicles, driving licences and club memberships are stored in the device profile. Parties exchange profiles by QR code.

No tracking or advertising

Statistics are anonymous. Only data that cannot be linked to a specific person may remain. Optional notifications show no personal details on the lock screen.

Everyone in their own language.

Everyone in their own language.

The language is chosen for each party involved. Common questions appear for that person in their language. Comments can be translated on the device for other recipients. A total of 29 languages ​​are available.

Driver view with German selected as the party language

Language per party

Fault question shown in German and French with translation area

German ↔ Français

Language selection with the supported languages

29 languages

EnglishČeštinaDanskDeutschΕλληνικάEspañolEestiSuomiFrançaisHrvatskiMagyarItalianoLietuviųLatviešuNederlandsNorskPolskiPortuguêsSlovenčinaSlovenščinaСрпскиSvenskaУкраїнськаБългарскиÍslenskaRomânăGaeilgeLëtzebuergeschMalti

Direct access for customers and fleets

The full browser report guides users through a claim. The other-party form instead supplies details for an existing report. In the fleet generator, enter shared details once, add vehicles individually or as a list and create PDF cards or a ZIP. Prepared codes can be scanned or uploaded as an image in the browser report.

Measure the benefit before scaling.

A pilot compares similar damage types and case complexity with your existing process. Measure active handling time separately from waiting time, and assess cross-border cases and repeated contacts separately.

Handling effort
Active minutes for data entry, intake review, follow-up requests and routing per case.
Completeness
Share of reports that can be processed without requesting further information.
Registration
Time from receipt to registration with a claim number.
Status contacts
Status enquiries per case within a defined period.
Customer experience
Feedback on clarity and ease of reporting.
Digital adoption
Share of eligible claims through the app or browser and completion rate.

Illustrative calculation, not a forecast: 1,000 cases × 5 minutes saved = about 83 hours. At CHF 80 per hour, that is roughly CHF 6,667 in gross labour value, before project and operating costs. Released capacity does not automatically become a budget saving.

Further scenarios for 1,000 cases
Time saved per caseHours released8-hour workdays
15 minutes250 hours31.3 days
30 minutes500 hours62.5 days
45 minutes750 hours93.8 days
60 minutes1,000 hours125.0 days

Typical cases for your pilot

  • Accident abroad: parties record details in different languages; recipient-language PDFs and the representative in the accident country support delivery.
  • Company-vehicle glass damage: browser access, prepared vehicle details and highlighted glass repair partners connect reporting with repair planning.
  • Parking damage or several parties: unknown details stay open; roles, witnesses, report copies and updates are assigned separately.

Documents and podcast

Podcast for insurance professionals

Digital accident reporting from an insurance perspective: how structured information from the accident scene can support claims handling.

Open podcast (German)

Let’s walk through your claims process.

In a demo, we review a specific case, your preferred intake channel and updates to policyholders. We then agree the pilot scope and success criteria together.

Business demo

Product version: App 2.53, September 2026 documentation. Directory figures from the product brochure dated 21 September 2026. Potential benefits are not guaranteed outcomes.